{% extends "partials/dashboard-base.html" %}
{% load static %}
{% block content %}
<section class="dashboard-section body-collapse">
    <div class="overlay pt-120">
        <div class="container-fruid">
            <div class="main-content">
                <div class="head-area d-flex align-items-center justify-content-between">
                    <h4>Customer Support</h4>
                </div>

                <h5>Submit a Support Ticket</h5>
                <form method="POST" action="{% url 'account:submit_ticket' %}">
                    {% csrf_token %}
                    <div class="mb-3">
                        <label>Subject</label>
                        <input type="text" name="subject" class="form-control" required>
                    </div>
                    <div class="mb-3">
                        <label>Message</label>
                        <textarea name="message" class="form-control" rows="5" required></textarea>
                    </div>
                    <button type="submit" class="btn btn-primary">Submit Ticket</button>
                </form>

                <h5 class="mt-4">Your Support Tickets</h5>
                <ul>
                    {% for ticket in tickets %}
                    <li>
                        <strong>{{ ticket.subject }}</strong> - <em>{{ ticket.status }}</em>
                        <p>{{ ticket.message }}</p>
                        <p><small>Response: {{ ticket.response|default:"No response yet" }}</small></p>
                    </li>
                    {% empty %}
                    <li>No tickets submitted yet.</li>
                    {% endfor %}
                </ul>
            </div>
        </div>
    </div>
</section>
{% endblock %}